The handset already in their hand becomes your feedback channel.
FeedBeam turns the Android and iOS devices your organization already manages into a short feedback form — then centralizes every response in one portal, whether the network is there or not.
Simple
One short form on the screen. No login for the person holding the device.
Reliable
Saved on the device the instant it's submitted, and sent the moment the network is back.
Centralized
Every response lands in one portal, grouped and ready to compare.
From a published poll to an answer in the field.
Four steps, none of them requiring the person holding the device to sign in to anything.
Configure a group
An admin creates a group in the customer portal, attaches a form and a poll, and gets a group-scoped enrolment key — never one shared secret for the whole fleet.
Enrol the handset
Each device enrols itself with that key and fetches its questions, poll state, and endpoints from one published config.
Answer, even offline
The response is saved to the device the instant it's submitted. If the network is down, it queues — up to 1,000 responses or 30 days — and sends the moment the connection returns.
Read it on the portal
Every submission lands in your customer portal. Compare results by group, device, or individual submission, and export what you need.
Two portals. One dataset, kept apart the right way.
Your organization runs its own campaigns from its own portal. FeedBeam's team runs the platform underneath it — without standing access to what your customers actually said.
Everything one customer needs to run their own program.
What runs the platform, across every customer.
From a real handset, not a mockup.
These three screens are a real FeedBeam session, captured start to finish on a managed device.
A short form, three question types.
Answered in seconds — ratings and a comment.
Saved on the device the moment the network dropped.
The same short form, native on Apple devices.
FeedBeam ships as a native SwiftUI app for managed iPhones and iPads — the iOS counterpart of the Android app, built against the same backend and the same versioned device API contract. One question set, published once, reaches every managed device in your fleet, whichever platform it runs.
Built for a fleet you don't have to babysit.
Contract-pinned config
Server and device build against the same versioned schema, so the two sides can't quietly disagree.
Structural multi-tenancy
Isolation is built into the shape of the storage itself — no query ever spans two customers.
Time-boxed support access
FeedBeam staff don't hold standing access to your data — only a logged, expiring grant when you need help.
Full audit trail
Every customer action and every operator action is logged on its own, separate trail.
Two-factor everywhere
Required on every portal account, whether it belongs to a customer or to FeedBeam's own team.
Device-level revocation
Pulling one handset never touches the rest of the fleet — there's no shared, fleet-wide secret to rotate.
Put a feedback form on the handsets you already manage.
See FeedBeam running on your own fleet, with your own questions.
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FeedBeam is part of the Granada River family of technology brands — alongside TaskBeam and Granada River.